F.A.Q
Frequently Asked Questions
Due to the handmade nature of my products, each item has a limited quantity available each month. Once a product is sold out, I typically restock it every 5-8 weeks. I also introduce new handmade items every one to two months. If you have any requests for sold-out items or inquiries about the products, please feel free to contact me. I’ll be delighted to assist you! ✨
Artisan’s Accessory is a Canada-based small business, and all orders are shipped from Canada. We provide shipping services to customers in both Canada and the United States, and you can simply select whether you are in Canada or the USA during checkout.
Note: For customers outside of Canada and the USA, please feel free to contact me, and I will see how I can assist you. Thank you all for your support! ♡
Domestic Orders (Canada): Packages will be delivered within 2 weeks with Canada Post. Please allow 3-5 days for order processing before shipment.
International Orders (USA): Packages will be delivered within 1-2 weeks with Canada Post. Please allow 3-5 days for order processing before shipment.
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All orders are shipped as a tracked package.
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USA: Free Shipping Now!
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Canada: Free Shipping Now!
Quality is my top priority, and I am dedicated to using only the finest materials for my delightful charms. Each accessory is meticulously crafted from premium clay sourced from Germany and Japan, crystal-clear resin from Southeast Asia, and high-quality Japanese paint. In addition, I use a double-thick bag charm ring to ensure not only beauty but also durability that stands the test of time!💪
Furthermore, every tiny detail of these charming accessories is hand-sculpted with the utmost attention and care. My commitment is to deliver the highest level of craftsmanship in every piece, ensuring that each accessory is a true work of art. ♡🌸
Please handle your accessories with the same love and care poured into crafting each piece. ♡
If needed, gently wipe them with a damp towel to keep them clean. 🙂
Unfortunately, due to the handmade nature of products and limited quantities, replacements and refunds are not available. Each accessory is a one-of-a-kind magical piece, crafted with my heart and soul poured into every product. Rest assured, they are meticulously crafted from scratch using the best materials, ensuring top-notch quality and attention to detail. ♡
Please be confident in the quality and uniqueness of each accessory in the store. ♡✨
For further inquiries or concerns, feel free to reach out via my email: artisansaccessory@gmail.com
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